Testimonials

I really enjoyed the treatment

Outstanding service!! Even during my travels overseas, my service manager took the time to reach out via WhatsApp to discuss the situation/condition of my car.

This is our fourth time purchasing from Sheehy Toyota and it's always amazing! This dealership is truly great!

Cecilia in sales is amazing! She listened to everything we wanted and needed and showed us the most amazing car! 100% customer satisfaction survey!!!

Sam was the best. He always is so polite and very knowledgeable. Hi is great

Matt Pingol is my Service Advisor. Great customer service and I like how the tech sent me a video of what he did. I feel terrible for not remember the gentlemen’s name. Will definitely be coming back to Sheehy Toyota. Thanks guys!!!

(Translated by Google) Good service, excellent customer service (Original) Buen servicio buena atención al cliente excelente

Josh in service took great care of me, answered all of my questions, and kept me informed during the time I was there for my services. Excellent customer service and experience, highly recommend.

Brian Coucher was very helpful and knowledgeable, presented the used vehicle accurately. He also went further in picking me up from the Stafford airport (I flew in from NC to view/purchase) and was familiar with the history of the vehicle and willing to allow the test drive in the modes (interstate and local driving). There was a 30 - 45 minute delay after determining that I would purchase the vehicle. This involved prep of the vehicle and while awaiting to sign documents in "finance". However the process with the gentleman in finance was straightforward (I had certified check for total) and took only about 5-10 minutes. Normally I would not have mentioned the wait times, but I was anxious to get on the road and avoid traffic around DC to F'burg. Overall the experience was excellent. Compared to other Toyota dealers (I buy Toyota vehicles almost exclusively) for shopping and purchases, I found this dealership, and Mr. Coucher to be the most easy to work with at all levels of interaction.

Jimmy Leveque provided exemplary customer service, he took time and patiently explained all the hi tech features of the new Camry to us. We did not feel pressured or rushed in the purchase. Jimmy is not like the stereotypical car salesman, he cares is knowledgeable and is a huge asset to Sheehy sales in Stafford. Based on this interaction my wife is asking would I like a new truck!! You just cant get better than that.

The best Toyota in the country, sale person are great financially person the best

Stephani is the best! Purchased our 2025 Sienna and 2026 Supra with her. Couldn’t recommend any other dealer!! Sheehy is the best.

(Translated by Google) undefined (Original) Had an excellent car buying transaction at Sheehy Toyota of Stafford!! I got a great trade in value for my car, and decided to buy a new car!! When I wasn’t really planning on buying, the deal was so good I couldn’t pass it up! Really? Yes Really!! Ask for Mo Sagal for a sales person!!

(Translated by Google) undefined (Original) If you want a vehicle, a vehicle that is built for you in mind, then go see the folks a SheehyToyota in Stafford Virginia. Right people, right price, right results!

(Translated by Google) undefined (Original) Always a great experience when I have my vehicle services at Sheehy Toyota of Stafford. Sam Sayes is always professional and very helpful.

Incredible and professional service from the Service department. Special thanks to Matthew Pingol!

Excellent Customer service across the board !!!

I went to Stafford Toyota this new year and I had the best customer experience I’ve had since I started coming here for my maintenance since 2023. Kaleb Vankinscott made sure I was taking care of to the fullest VIP service. He really went above and beyond for my experience at a dealership to be the best. Thank you 😀.

Everyone was great. Andre made sure getting a car was simple and smooth. He answered all questions I had as someone who was new with everything. Made the process faster than I expected!

Yaser helped us find the car we were looking for and helped us get exactly what we needed.

Great and fast service. We just moved here from Alabama and were nervous about going to a new Toyota for our car to be serviced but we felt right at home here.

Service was great

Just purchased a car here and it was a smooth process and never once did I feel pressured at all. Micah was great, very happy with the whole transaction and would recommend anyone come shop here.

Got Lucky Snagging My New MEAN MACHINE From These Great People! Insanely Excited and Will Be Working With Them Again To Get My Wife A New RAV4 Come Time! 😁

Ryan and the team at Sheehy Toyota of Stafford went over and beyond to make sure we left with exactly what we wanted. That was the fastest buying experience we have ever had!

Outstanding work & on timlely mannered to get me out to go to work without being overly late. Thank you kindly for your expertise. See you next visit.

I called because my lift gate wouldn’t go down and the service guy talked us through it and it went down and is acting fine now. We are so thankful for the help that he gave us at Sheehy

Josh, from the service department, was amazing! Great customer service and he was knowledgeable about all the questions I had. Would definitely recommend him to a friend.

Micah & Seth were great to work with!

(Translated by Google) undefined (Original) Overall, a pretty painless process to buy a decently priced truck. Issues came when trying to get clarification from financing on tax rates that were inaccurate for my purchase location. I requested clarifying questions and Jake was in financing. Jake seemed annoyed for me to ask what tax rates were and why they seemed to differ from my math. When actually purchasing the vehicle we worked with Ashlee who was great. There were some questions after the purchase in which I needed finance help, and it was difficult to get in touch with them once the sale was complete. After emails and several phone calls over several weeks, I was able to get in touch someone. Jake was the person working and he was extremely rude and seemed annoyed to explain things to me. If you purchase from Sheehy Stafford make sure you work with Ashlee if possible, I do not recommend working with Jake. Honestly I probably will not purchase from this location again just based on my interactions with him.

Helped by sales person Mo. I can say his service was underwhelming perhaps even non existent. His service was so poor even his manager jumped in trying to give him a hint and he was rude to his manager. I’ve purchased 4 vehicles from this Toyota and will purchase more but definitely not from Mo. Do yourself a favor and steer clear for. This salesperson.

I recently purchased a Toyota Tacoma from Sheehy Toyota of Stafford, and the experience after the sale has been extremely disappointing. Prior to purchase, the vehicle was represented to me in writing as a 2026 Tacoma. Two days after delivery, I discovered that the vehicle I was sold and contracted for is actually a 2025 model year. When I raised this discrepancy, management dismissed the concern entirely, stating that because the paperwork says 2025, there is nothing they are willing to do. This response ignores the core issue: pre-sale representation and reliance. Model year directly affects value, depreciation, and resale, and being told one thing before signing and discovering another after delivery is not acceptable. Rather than working toward a reasonable resolution, management chose to shut the conversation down. I am keeping the vehicle, but the way this situation was handled shows a lack of accountability and customer care. I would strongly advise buyers to double-check everything and not rely on verbal or written representations unless they are prepared to fight after the sale. Transparency and integrity mat

I had an appointment for the state inspection at 9 AM on January 8th. I get there on time. I wait in the maintenance drive in bay for a good 15 minutes before I get seen by a senior service representative asking if I'd been seen. Everyone else was on the work phone or eating breakfast... Anywho the gentleman who checked me in told me two hours. We has also agreed to a scheduled oil change at the due milage that same day. I decided to wait those two hours. Two hours turned to 5 and a half later I just happened to go and ask at that time and that's when the car was finally ready. This was my very first time at this location. I purchased my vehicle at Alexandria and they've always been puntual and never encountered anything of this severity. The service representative said "there is no excuse" something about the tech scheduling rhetoric that they messed up with scheduling wise. I guess my biggest concern is between the appointment scheduler who told me after asking why do I need to schedule an appointment for a safety inspection " to make sure the techs know what they have planned for the day" and the experience of 5 hours waiting. I get seniority, I get different schedules, what I don't get is the redundant lack of communication between their selves. Maybe it was prejudice a common thing in North Stafford as it slowly becomes the next Woodbridge, a bad day for the person in charge? In short. Unacceptable and very surprising for Toyota. That's my rant, and my 🪙🪙.

Very very terrible service.I took my car in just for the 60k service and now my fan switch no longer has the Display light. The with grease all over the Glove box The Ac vent scratch up. The car is not Driving the same now it is vibrating when I'm stopped at traffic light. Sorry i took it toyota