Testimonials

Aaron made the entire buying process smooth, straightforward, and pressure‑free. He was knowledgeable, patient, and genuinely helpful from start to finish. I’m very satisfied with my new 2026 Corolla and the service he provided.

They were fast, friendly and efficient. I had to get my emissions done and the process was super easy. Sam was great! Highly recommend!

Everyone was so nice and just voiced to me a deal they knew I could afford instead of trying to push me to do something out of my range, definitely will recommend family/friends buying vehicles in the future! I am in love with my new car.

I didn’t provide the rating. The team that assisted me earned it. As someone who works in customer service within a similar industry, I know how exhausting their position can be. I also know how overwhelming I can be when it comes to making a major purchase, so the professionalism and prompt attentiveness they provided far exceeded my expectations! Cecila, Seth and Ashlee made sure I felt acknowledged and patiently answered all my questions and I loved the follow up call. As having a bad experience with Browns Manassas and the manager of the Toyota Woodbridge location, this team really stood out to me and made my car buying experience great. Thank you guys for all your help!

Go see Stephanie if you want to buy a new car, she is fab!

Great friendly staff

Ryan was great. Patient with my crew and all our questions. Thanks again Ryan!

I started my car review journey over email and inquired a few things and Cecilia was the first to get back to me! She was so quick and pleasant to speak with over email and really assisted me as much as she could. After a lot of thinking, I ended up going to see my new car in person the next day. Andre was the first person to check on me and was able to assist me and pretty much closed the deal along with Cecilia. Truly grateful for such a smooth and helpful time at the dealership. I’m very happy with my new car thanks to Cecilia and Andre!

I am so happy with the entire lease experience — and, of course our new Corolla Cross! Ryan was so helpful and efficient; he got everything all set and ready to go in no time.

Great customer service!

Andre was a great sales rep. The team was flexible, friendly, and willing to work with my needs.

Quick easy buying experience, no games and everyone was easy to work with!

Ryan at Sheehy Toyota of Stafford made buying a new vehicle easy. He found exactly the truck I wanted. I am overjoyed with my purchase and highly recommend this dealership.

Wonderful service from Mr. Kaleb and his team. First time patron, bringing my vehicle in for gas related issues and overall inspection. Also, first time purchasing a used vehicle overall and from Carvana. After a multipoint inspection and a detailed synopsis of how my vehicle calculates gas, it's consumption, and the vehicles overall learning of driver styl...I left feeling confident in the brand and this particular dealership. Grateful for their patience and expertise. Thank you!

Awesome experience! Thank you Brandon, Jay and Sheehy Team!

CarHub really came through for me with my new car. I had a great experience with the test drive of both vehicles I came to see, Ivan was very knowledgeable and personable, it felt easy to make a decision on the car I wanted. When I encountered and unexpected minor issue with the car I'd just bought, CarHub was supportive and responsive in a way that took away the headache and made it easy to work with them. 10/10 would come back here again.

Great service and they got us the exact car we wanted!

Andre Hannum was very helpful. He helped me understand what the car can do. He was very friendly and so was the person who went over our cont

We had an excellent experience with the salesperson, Kevin and the manager, John. Came in to look at a used Tundra to replace my totaled Tacoma, nothing we drove was working for what we wanted. Long story short, we came home with a 2026 Tacoma TRD Sport that I can't believe I wasn't considering new as an option from the time I arrived but glad I did - it's a fabulous truck! I think we got a very good deal and I have no complaints at all. Ashley in financing was also great, no pressure to buy a bunch of add on options or warranties. We probably spent more time test driving than we did for the actual transaction. Thanks so much guys! Chris & MIchelle from Culpeper!

Made the process easy. Professional, knowledgeable, courteous, no high pressure sales tactics. The way car buying should be!

We made a trip to Sheehy after I saw an ad for a used Rav4. Aaron Valeriano was our Sales Consultant and he was wonderful! Aaron showed us the features of the vehicle and let us test drive it. It was just what I was looking for in a car. After working up his part of the sale, we completed the sale with Jacob the Sales Manager. Everything was smooth, professional yet friendly. I would recommend Aaron and Sheehy for any vehicle purchase.

I really enjoyed the treatment

Outstanding service!! Even during my travels overseas, my service manager took the time to reach out via WhatsApp to discuss the situation/condition of my car.

This is our fourth time purchasing from Sheehy Toyota and it's always amazing! This dealership is truly great!

Cecilia in sales is amazing! She listened to everything we wanted and needed and showed us the most amazing car! 100% customer satisfaction survey!!!

Sam was the best. He always is so polite and very knowledgeable. Hi is great

Matt Pingol is my Service Advisor. Great customer service and I like how the tech sent me a video of what he did. I feel terrible for not remember the gentlemen’s name. Will definitely be coming back to Sheehy Toyota. Thanks guys!!!

(Translated by Google) Good service, excellent customer service (Original) Buen servicio buena atención al cliente excelente

Josh in service took great care of me, answered all of my questions, and kept me informed during the time I was there for my services. Excellent customer service and experience, highly recommend.

Brian Coucher was very helpful and knowledgeable, presented the used vehicle accurately. He also went further in picking me up from the Stafford airport (I flew in from NC to view/purchase) and was familiar with the history of the vehicle and willing to allow the test drive in the modes (interstate and local driving). There was a 30 - 45 minute delay after determining that I would purchase the vehicle. This involved prep of the vehicle and while awaiting to sign documents in "finance". However the process with the gentleman in finance was straightforward (I had certified check for total) and took only about 5-10 minutes. Normally I would not have mentioned the wait times, but I was anxious to get on the road and avoid traffic around DC to F'burg. Overall the experience was excellent. Compared to other Toyota dealers (I buy Toyota vehicles almost exclusively) for shopping and purchases, I found this dealership, and Mr. Coucher to be the most easy to work with at all levels of interaction.

Jimmy Leveque provided exemplary customer service, he took time and patiently explained all the hi tech features of the new Camry to us. We did not feel pressured or rushed in the purchase. Jimmy is not like the stereotypical car salesman, he cares is knowledgeable and is a huge asset to Sheehy sales in Stafford. Based on this interaction my wife is asking would I like a new truck!! You just cant get better than that.

The best Toyota in the country, sale person are great financially person the best

Stephani is the best! Purchased our 2025 Sienna and 2026 Supra with her. Couldn’t recommend any other dealer!! Sheehy is the best.

(Translated by Google) undefined (Original) Had an excellent car buying transaction at Sheehy Toyota of Stafford!! I got a great trade in value for my car, and decided to buy a new car!! When I wasn’t really planning on buying, the deal was so good I couldn’t pass it up! Really? Yes Really!! Ask for Mo Sagal for a sales person!!

My assigned service writer was the BEST!

When I first arrived, I was not greeted. I had a appt at 0915. There were a few employees sitting at their desk towards the front of the receiving area, one was helping another customer (the only other vehicle in the bay at the time, yet I had to make contact and ask for help. The gentleman advised me to pull forward where no one was. Thankfully, Kaleb came and assisted me after he finished with the other customer. He was very polite and informed me of next steps. I appreciated whomever worked on my vehicle. He seemed knowledgeable in the video he sent me about the status of my breaks and wheels. I did want to know more about the condition of my vehicle, but figured that’s all the complimentary service covered. Overall, I felt neglected by the gentleman who pushed me off to wait for another rep who happened to be working with someone else, but my experience other than that (after working with Kaleb) was good. I do want to give a huge thank you to Kaleb! He deserves recognition for his patience, knowledge, and exceptional customer service!

Customer service was horrible. I pulleys into the service area, there were 3 service rep present, one was busy with a customer one just finish with a customer. All three of them stared at me and did not acknowledge me. I waited 10 minutes until someone came to ask me why I was there.

Well 415 appt pulled into the service area for drop off at 335 about 5 service writers took abit for a porter to asked if we had appointment service writers never said anything. One on his cell phone other setting at his station didn't look up porter finally got him to sign us in. Not very organized for customers pulling in no one seems interested in saying hello an seeing what you need or saying will be with you in a few. But did have 4 salesman trying to sell me a car with in 5 minutes of walking around lot to stretch legs.

(Translated by Google) Terrible service (Original) Pésimo servicio

The Stafford Toyota just lost a faithful customer. I’ve been coming here for over 10 years but this the last time I EVER take my car there. I dropped my car off at 8am on a Monday to install a spoiler and paint the part so it will match (Mondays are the only day their painters are there). They didn’t get to it until 5:15pm! Thank God I had the foresight to get my own Lyft and not wait for them to call because I would have been stranded at my office until God knows when! Who knows when the car will be done. Maybe we have a National Lampoon Vacation situation on our hands. The point being—I understand that things take time, but had I have KNOWN it would have taken this long, then I would have planned accordingly! Instead I’m taking time off of work, trying to get Lyfts/Ubers/bum rides off of friends. It’s an expensive lesson (over one thousand dollars—including all the Lyfts) but an important one. Go somewhere else.

I recently purchased a Toyota Tacoma from Sheehy Toyota of Stafford, and the experience after the sale has been extremely disappointing. Prior to purchase, the vehicle was represented to me in writing as a 2026 Tacoma. Two days after delivery, I discovered that the vehicle I was sold and contracted for is actually a 2025 model year. When I raised this discrepancy, management dismissed the concern entirely, stating that because the paperwork says 2025, there is nothing they are willing to do. This response ignores the core issue: pre-sale representation and reliance. Model year directly affects value, depreciation, and resale, and being told one thing before signing and discovering another after delivery is not acceptable. Rather than working toward a reasonable resolution, management chose to shut the conversation down. I am keeping the vehicle, but the way this situation was handled shows a lack of accountability and customer care. I would strongly advise buyers to double-check everything and not rely on verbal or written representations unless they are prepared to fight after the sale. Transparency and integrity mat

I had an appointment for the state inspection at 9 AM on January 8th. I get there on time. I wait in the maintenance drive in bay for a good 15 minutes before I get seen by a senior service representative asking if I'd been seen. Everyone else was on the work phone or eating breakfast... Anywho the gentleman who checked me in told me two hours. We has also agreed to a scheduled oil change at the due milage that same day. I decided to wait those two hours. Two hours turned to 5 and a half later I just happened to go and ask at that time and that's when the car was finally ready. This was my very first time at this location. I purchased my vehicle at Alexandria and they've always been puntual and never encountered anything of this severity. The service representative said "there is no excuse" something about the tech scheduling rhetoric that they messed up with scheduling wise. I guess my biggest concern is between the appointment scheduler who told me after asking why do I need to schedule an appointment for a safety inspection " to make sure the techs know what they have planned for the day" and the experience of 5 hours waiting. I get seniority, I get different schedules, what I don't get is the redundant lack of communication between their selves. Maybe it was prejudice a common thing in North Stafford as it slowly becomes the next Woodbridge, a bad day for the person in charge? In short. Unacceptable and very surprising for Toyota. That's my rant, and my 🪙🪙.